Understand the Digital Tag

MedView Flow Premium

Digital Tag (Ready to be Used)

When the digital basket is ready to be used, the tag shows the basket number and a QR Code.

Each digital basket is set up to be used for either manual assignment or automatic assignment.

  • Manual assignment is used when the patient brings in the paper or electronic prescription to the pharmacy.

    Below is an example of a tag from a digital basket that is ready to be assigned a prescription manually.

  • Automatic assignment is used when the patient orders the ePrescription remotely using any external baskets created by third-party integrators like MedView Patient Connect.

    Below is an example of a tag from a digital basket that is ready to be assigned a prescription automatically.

    Notice the icon in the lower right corner.

For more information setting up a digital basket, see Configure Digital Baskets.

Digital Tag (In Use)

When a prescription is assigned to a digital basket, the tag changes to show the basket summary. See below for an explanation.

Number Description
1 Displays the date and time of collection, the patient's initials, and whether the basket is in QUEUE, CHECK or OUT.
2 A light that can flash different colours. See What do the flashing lights mean?
3

Displays notes and other indicators, if applicable.

Indicators let you know if:

  • The pharmacist needs to see the patient on collection.

  • The medication is stored in the safe.

  • The medication is stored in the refrigerator.

  • There is a Real-Time Prescription Monitoring (RTPM) alert associated with this prescription.
4 The number of items in the prescription.
5

Left button - press to move to next status, for example from QUEUE to CHECK.

Right button - press this to move to the next page to see more details.

Each time you press a button, the display cycles to the next screen.
6

A truck icon indicates the prescription is to be delivered.

A pharmacy icon indicates the prescription will be collected at the pharmacy.

G indicates that the customer will accept generic substitution.
7 Displays a unique basket number and QR code.

What do the flashing lights mean?

Color Meaning
White Data is coming through to the basket from MedView Flow.
Yellow Dispense this basket next as the customer is coming soon.
Green Basket is OK to hand out to the customer.
Red Check the indicators on the label. For example, the pharmacist may need to speak to the patient.