IHI Status Message

When searching for a patient, MedView Flow sends a request to Dispense to check the patient's record.

While waiting for a response from Dispense, MedView Flow displays a status message: IHI loading ...

If the patient is found, but their IHI cannot be validated — for example, the IHI is missing or invalid, the request to Dispense has timed out or Dispense is closed — MedView Flow displays a status message: IHI Missing.

• Select this message to open IHI validation (in this webhelp) for details about validating a patient's IHI in Dispense.

  

If the patient is found and their IHI is valid, MedView displays the relevant MySL status button.