View MySL and dispense

MySL

 My Script List is available in all States and Territories.

In order to search for patients in Dispense, ensure the following configuration is correct:

  • The patient must already exist in Dispense with an active IHI number verified in the past 24 hours. Validating the patient IHI within the past 24 hours step only applies if the patient is not yet registered with MySL. If the patient is already registered with MySL, their IHI does not need to be re-validated.

    If the patient does not exist in Dispense, create a record for this patient in Dispense, then retrieve and validate the patient IHI.

    Refer to Retrieve an IHI automatically or manually (in Fred Dispense Plus webhelp)

    Refer to Validate a Patient's IHI with Medicare (in Fred Dispense webhelp)

  • The Terminal Id of a Dispense terminal must be saved in MedView Flow Terminal Settings.

    The Dispense terminal must be turned on. This is required so that you can search patient records in Dispense from MedView Flow.

    Refer to Configure the Terminal Settings.

  • Set up your Scripts In counter.

    An instance of Dispense must be open and a user must be logged in on one terminal. This is required to allow patient search in MedView Flow.

    For additional advice on setting up your Scripts In counter, refer to MedView Flow Hardware Considerations (MedView website).

  1. In MedView Flow > IN, search for the patient by Surname followed by Firstname.

    If the patient is not found, the following message is displayed: No search results. Please refine your search results and try again.

    The search may fail because an insufficient number of letters were entered.

    Add new patient

    1. If the patient record does not yet exist in Dispense, select Add new patient.

      The Add Dispense Patient Form is displayed.

    2. Provide all the other required patient details, and select Complete.

      The patient information provided is saved into Dispense.

      Upon adding the new patient to Dispense, Dispense sends an IHI validation request to the HI Service. Once the patient's IHI number is validated, you can register the patient for MySL.

    3. Search for this patient again to load the record in MedView Flow.

  2. Select the patient from search results.

    The selected patient's details are loaded into the IN column.

    The MySL indicator displays the patient's registration status.

  1. In MedView Flow > IN, search for the patient by Surname followed by Firstname.

  2. Select the patient from search results.

    The selected patient's details are loaded into the IN column.

    The MySL indicator displays the patient's registration status.

    The patient is registered for MySL and has consented to giving your pharmacy access. The MySL indicator is green.

  3. Select the indicator to view the Patient’s MySL and add scripts to the basket.

    Green MySl button - Registred and consent granted

  4. Select the medications to be dispensed today.

    • Date Created: Use to sort the scripts in (reverse) chronological order.
    • Pagination: Use the arrows to navigate through the pages.

    • QNow: Use if the patient wants to collect their order immediately. A basket number is automatically allocated and the order is sent directly to Queue.

      If you use MedView Digital Baskets, do not select QNow. See Digital Baskets - In-store Order for more information.

    • Update Details: Use to update patient contact details.

    Only Electronic script tokens can be added. In a future release, you will be able to select paper scripts with an eRx barcode.

  5. In the next screen, review the order. If required, use to remove a patient or specific items.

    The patient's first initial and last name display on each tab.

  6. Select the relevant collection options:

    • QNow: If the patient wants to collect their order immediately, select QNow

      A basket number is automatically allocated (see notification, bottom right of the screen) and the order is sent directly to Queue.

      If you use MedView Digital Baskets, do not select QNow. Instead, select Process Scripts so that you can assign a digital basket number. See Digital Baskets - In-store Order for more information.

    • Come back later: If the patient wants to collect their order later, select Next to display the Collection Options screen.

  7. In the Next screen, assign a basket number to the order

    If you use MedView Digital Baskets, at the Basket Number prompt, scan the QR code at the front of the digital basket. See Digital Baskets - In-store Order for more information.

  8. Press Enter or select Add to Q.

    9. Once the basket has been added to Queue, follow the usual process, as explained in QUEUE: Queue the Script Baskets

Once a patient is registered for MySL, their details can be edited, as required. For example, the patient, carer/agent may want to change the details recorded for the primary contact, or alter the Consent options.

  1. Search for the patient (as explained above), then Select the relevant entry from the search results.

    The patient's details are loaded into the IN column and the MySL is green Green MySl button - Registred and consent granted, indicating the patient is registered for MySL, and has already granted consent to this pharmacy.

  2. Select Green MySl button - Registred and consent granted to open to open the MySL Patient Form.

    If the patient's MySL record had a blank address, the address is populated from the patient's record in Fred Dispense or Fred Dispense Plus. The following message displays:

  3. Make the required updates, then select Update Details to update the patient details in MySL.

    Changes made in this form are used only to update the patient's record in MySL. They do not update the patient information in Dispense.

  1. Search for the patient (as explained above), then Select the relevant entry from the search results.

    The patient's details are loaded into the IN column and the MySL is green Green MySl button - Registred and consent granted, indicating the patient is registered for MySL, and has already granted consent to this pharmacy.

  2. Select to open the Update Dispense Patient Form.

  3. Make the required updates, then select Update to update the patient details in Dispense.

    Changes made in this form are used only to update the patient's record in Dispense. They do not update the patient information in MySL.

    If any update causes the IHI to become invalid, re-open the Dispense form, correct these details, then revalidate the IHI.

    A message is displayed.